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Room 5 - 1st Generation (40)

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How exciting is it to design your first home? You get to personalize it, and make it a perfect fit for your lifestyle. Just like that, you can also create a business application to suit your users’ needs. A grand design to connect them to the business vision.

But what if your business application was put together based on decision makers’ egos? What if they did not understand their end users’ needs and your app development team decided to stay silent? Despite best intentions for your grand design, it all goes wrong. So, you are stuck in endless retrospectives, tech debt in your future sprints, and some very disappointed stakeholders.

In this session, let us take you through a tour in our digital app dollhouse where things have gone all sorts of wrong for users.  From low adoption, to jargon-filled custom fields, to inconsistent process flows and anything in between, we are here to explain it all. A cautionary tale for all your business application projects. Remember, all good things to those who wait.


Silence of the technical lambs: When you don’t speak up for user experience

When we built run.events, we had a question about how to build and optimize all approval and back-office processes, in a simple yet efficient way, which would be easy for our back-office and support staff to use, and which wouldn’t hamper their productivity. These processes included approving new organizers and events, as well as automating back-office processes such as triggering support processes or newsletter subscriptions. We quickly decided to use Azure Logic Apps for that.

This session will introduce you to the capabilities of Azure Logic Apps and how we used it for automating all approval and back-office processes. We will dive into the key features of Azure Logic Apps, including connectors, triggers, and actions, and how they can be used to automate a wide range of processes. We will also discuss the challenges that we faced, such as listening to database triggers and dealing with multiple development/staging/production environments.

Additionally, we will cover how we used Azure Logic Apps to create workflows that integrate with third-party products we use for sales (HubSpot), marketing (HubSpot and Mailjet), and support (Front).

In the end, we achieved what we wanted: our back-office and support staff mainly use email for the vast majority of back-office processes. And it is Azure Logic Apps that does the magic in the background of orchestrating it all. This session will demonstrate how we achieved this, and we will share real-life experiences and challenges we encountered while implementing it all.

Using Azure Logic Apps for automation of all approval and back-office processes for a SaaS product

In this session, Microsoft MVP and Teams Voice guru, Jason Wynn, explains what is necessary to get the most out of investment in Microsoft Teams Voice—understanding what best for telephone calls, meetings, and conference calls is. Jason shares his real-world expertise and knowledge so you can have elated customers.

Taking Microsoft Teams to the next level

Creating, hosting, securing, managing and scaling API's can seem like an overwhelming task with a lot of moving parts - identity management, subscriptions, specifications, documentation, product bundles, throttling, test frameworks, OAuth, versioning, metrics, and lots more. But fear not, Azure API management can do all that for you and more! Learn how to easily transform your API's into an enterprise-class solution, including custom connectors for Power Platform and Azure Logc Apps, in this step-by-step walkthrough of the entire APIM feature set.  

Introduction to Azure API Management

Microsoft Teams depends on ecosystem solutions, from user devices to rooms to PSTN connectivity to compliance recording.

In this session, you will learn about your ecosystem options and how to make the right choices for your organisation.

Choosing the right ecosystem partners and solutions for Microsoft Teams

This is an updated for 2023 version of my talk last year on the subject of Governance and best practise in the Power Platform.  It will include changes to the Governance model for the PowerPlatform which have evolved since my last session in October 2022.  eg. Best Practise for Data Loss Prevention Policies, PowerPlatform and PowerAutomate coding standards.

Governance Governance, Governance (2023)

Application Lifecycle Management is important and provides a framework for managing the development, testing, deployment, and maintenance of software applications. In the Power Platform ecosystem, solutions are the mechanism for implementing ALM.

For building applications in the Dataverse environment, you can easily create a solution, include the necessary components in it, and configure Azure DevOps pipelines for CI/CD. Or even easier - you can use Pipelines in the Managed Environment.

But what if you are developing Power Apps applications in the Dataverse for Teams? In this case, you can't create a solution and automate CI/CD? Don't panic! We have tips for you!

In this session, we'll take a look at how to automate CI/CD for applications, flows and tables that you've created in Dataverse for Teams using just the Microsoft 365 E3 license and Azure DevOps. We will tell you about all the challenges that you may encounter on this journey and show you how to solve them. At the end of this session, we will have pipelines ready to automatically deploy our application from one Dataverse for Teams environment to another.

Automate CI/CD using Azure DevOps for Power Apps applications created in Teams

I will walk through eDiscovery Premium in a practical way to show the value running investigations in M365 can provide the business along with time and cost saving tips and solutions tricks.

eDiscovery Premium a Practical Approach 

Adopting successful Governance, Risk, and Compliance (GRC) can be challenging and risky, especially with data risks, regulatory exposure, and managing sensitive information. But with the right tools and implementation programmes, you can crack the code of GRC. 
In this session, our experts will provide insider tips and quick wins, as well as useful resources, for building an effective GRC posture using the tools across the Microsoft cloud, including Microsoft Purview and other Microsoft 365 tools and services. We'll share real-world experiences on implementing effective GRC strategies and provide practical guidance on how to overcome key challenges organizations face with GRC. 
You'll leave the session with 3 key takeaways: how to get started, where to find quick wins, and how to build GRC momentum and demonstrate improvements in your organization's GRC posture. You'll gain valuable insights and best practices for decoding the complexities of GRC in Microsoft 365.

Cracking the Code: Expert Tips for Mastering Governance, Risk, and Compliance in Microsoft 365

You can do a lot with the out of the box connectors available within the Power Platform but what do you do if the Graph API offers you integration options that aren't available in the out of the box connectors?

In this session Pieter introduces Microsoft Graph and how to use this within the Power Platform. 

Microsoft Graph and  the Power Platform

If you work with SharePoint you have most likely received this question: can you build us a knowledge base and an FAQ? Of course you can, so you get to work with Pages, Lists and a lot of formatting. The end result is amazing, but now the content has to be created and maintained. It's so much manual work... Enter: Viva Topics! Come learn from Anouck the ins and outs of Viva Topics, and how you can use it to build a knowledge base for your organization.

Build your SharePoint knowledge base more efficiently with Viva Topics

What about all these new generative AI models? It is said these AI will have a profound impact on our daily lives and definitely on the way we work. Microsoft is in the middle of this revolution with Microsoft Copilot, Azure Open AI, GPT 4,… I will guide you through what is already in place, what the near future will bring and how you can benefit from all this, today!

The future is now: Generative AI in an Enterprise context

Azure Communication Services (ACS) is changing how developers think about working with previously complicated domains such as voice, video, desktop sharing, multi-party meetings, SMS, media manipulation and more.

For organisations which have already deployed Microsoft Teams, ACS can light up some scenarios which weren't previously possible, such as embedding capabilities in 3rd party line of business applications, or providing branded customer video portals.

Join Microsoft MVP Tom Morgan for a introductory tour of this exciting new world which is still evolving and growing. We'll cover some examples of what's possible with demos and sample code in GitHub.

Using Azure Communication Services with Microsoft Teams - what can you do?

One of the most exciting announcements in 2021 was the General Availability of Microsoft Teams Interop for Azure Communication Services. Or, to put it another way: "You can now do proper Business-to-Consumer (B2C) with Microsoft Teams and connect your customers with your staff via Teams".
In this session, Microsoft MVP and Teams Development Architect will show you how this works by building a customer-facing video experience that is fully branded and customisable, using a Microsoft Teams meeting for compliance and security. That's right: built from scratch live during the session!
If you have customers and want them to talk to your representatives via video whilst keeping everyone inside Microsoft Teams - this is a must-attend session for service leads, architects, designers and developers.

Microsoft Teams B2C In A Session!

In this session, we will deep dive into all the new things available for Teams developers. Even if you are not into Teams development, this session will let you know all Microsoft Teams' latest and greatest options. We will see what updates Microsoft did to the Teams developer platform and take a peek at the multiple community initiatives because they are the treasure trove of good ideas to speed up our application development.


Teams development deep dive

There are many tools that are designed for those with accessibility needs, bit their should not be limited as many of them make it easier for all of us to use technology.

In this session, I will demonstrate the tools that are available in Windows 11, Microsoft 365, the Adaptive Accessories for physical needs and the Viva tools for mental wellbeing.

I will also talk about the considerations for cultural change that empower all users of technology to be aware of the possibilities and able to choose the tools that suit them best.

Assistive Tools for Accessibility and Productivity

Witness firsthand how Viva Goals can elevate the employee experience, aligning work vision, tasks, and innovation. Steve and Marijn will guide you through the setup, governance, and adoption process, equipping you with the tools to steer your organisation towards Objective focused Key Results. Join us for a practical, demonstration-rich session and let focused success become your corporate reality.

Experience "Unleash the Power of Focus," a dynamic session with Steve Dalby and Marijn Somers, prominent podcasters, Viva Explorers and MVPs. This presentation features live demonstrations of enterprise OKR structure, providing practical strategies for team alignment and effective organisational governance.

Viva Goals: Unleash the Power of Focus

We have to remember that CoPilot and AI is extremely powerful and we’ve seen that since November 2022 when we first got to play with ChatGPT.  However a LLM is only as good as the data you provider or in the case of Microsoft 365 CoPilot and Business Chat, the data you have permission to.

We take a look at what you should be considering before you deploy Microsoft 365 CoPilot and the true power of the Microsoft LLM based on ChatGPT.  If your data is not properly aligned to policy, governance and complaints you could end up with data breaches, miss information and recommendations that are not true.


Your Data Strategy is Key to Microsoft 365 CoPilot

Artificial Intelligence and Machine Learning are popular topics at the moment, but how much of it is hype, and can AI deliver tangible business benefits? We can use the pre-trained models in Azure Cognitive Services to identify well-known objects and landmarks, but that's a narrow field that's the result of huge research projects and ingesting massive amounts of data. How can we apply that to practical business problems, like visually detecting faults, spotting our company logo, or answering emails?

To understand the answer to this question you need to understand the principle of Transfer Learning. We'll look at the theory, and then see it working, and see some of the tools in Azure Cognitive Services and other toolkits that allow us to use this technique without needing to be an expert in AI. Then we'll look at Transformers, a newer technology that has made a huge impact recently with autogenerative language models that are used by Chat-GPT and Copilot. And we'll talk about where this technology is taking us, and realistically look at the ethical and existential risks in this rapidly moving field. 


Artificial Intelligence and Common Sense

Where are all my licenses? The moment a company works with group-based licensing and using many groups to assign licenses, tracking will become hard. In this session we will use PowerShell, the Power Platform and Azure to get the information needed and provide an information platform for managers and IT specialists.

License Monitoring and Auditing with PowerShell and Power Platform

In this session we discover Microsoft loop the new collaboration app. 
We explore use cases and share tricks and tips.
- What is Microsoft Loop and how does it work?
- What are the benefits of using Microsoft Loop for collaboration and creativity?
- How can you get started with Microsoft Loop and use it in different scenarios?
- What are some examples of Loop components, pages, and workspaces?
- How can you give feedback and learn more about Microsoft Loop?
- How to manage administration options for Loop

Getting Loopy with Loop - the next wave of collaboration

In today's data-driven world, leveraging automation and data mining techniques is pivotal to optimize business processes, increase efficiency, and gain valuable insights. This session, "Unleashing the Power of Data Mining with Process Advisor in Power Automate", aims to explore these exciting possibilities.
As a speaker, I will guide you through the latest features and advancements in Power Automate's Process Advisor and its data mining capabilities. Designed to provide an in-depth understanding, this session is a must-attend for professionals seeking to streamline their business workflows and optimize operations.
The presentation will kick off with an introduction to Power Automate, setting a clear picture of its importance in the automation landscape. This will be followed by a focused discussion on Process Advisor, a feature designed to analyze, visualize, and optimize business processes.
Next, we delve into the heart of the session - data mining. You will gain a comprehensive understanding of how Process Advisor’s data mining features can be employed to uncover hidden patterns, correlations, and insights from your process data. We will explore real-world examples and scenarios, demonstrating how these powerful analytics tools can transform raw data into actionable business intelligence.
Then, we will discuss best practices for implementing these data mining techniques within your organization, ensuring you're armed with the knowledge to take full advantage of Process Advisor’s capabilities. Furthermore, we'll touch on potential challenges and solutions, preparing you to navigate any potential hurdles.
Towards the end of the session, there will be a hands-on demonstration, providing a practical experience of using Process Advisor for data mining. We will run through a step-by-step guide, showing you how to analyze and visualize process data, thus enabling you to identify bottlenecks, inefficiencies, and opportunities for process improvement.
Lastly, the session will conclude with an interactive Q&A segment, allowing participants to clarify their doubts and gain further insights into the effective use of Power Automate's Process Advisor for data mining.
In essence, this session aims to empower professionals like you to leverage Power Automate's Process Advisor, enhancing your organization's business processes through data-driven insights and decisions. Join us to explore the untapped potential of data mining and bring about transformative changes to your business operations.


Unleashing the Power of Data Mining: Streamline Business Processes with Process Advisor in Power Automate

The adoption is not an option, adoption is a must - everyone knows about it. But what if the adoption project did not go well and we simply have failed. The users complain about the tools and their attitude towards the Microsoft 365 is weak. Instead of helping, technology causes discouragement and a feeling of being lost.

It is very possible that your project lacked key elements to make it successful. The reasons of the failure might be different. There was not enough time, too less efforts, incorrect strategy, rush or lack of leadership involvement, etc.

So, is there any chance that this situation can be improved? Can the recovery plan help and how to make it? During my session, I will share insights on re-adoption projects while giving you tips and inspiration on how to get your adoption project back on track. You can expect practical advices and recommendations. Accept a second chance to be successful!

Adoption project failed. Give it a second chance! Re-adopt

Organisations create a lot of documents in SharePoint and Microsoft Teams.  However, how do these organisations manage the authorisations, reviews, retention and archiving of these documents?  In this session Peter will explore the different options available from Microsoft, including approvals and retention.  He will also explain how these can be extended using technologies including Power Automate.  Finally, he will consider where to deploy these solutions in a organisation to achieve maximum impact.  The purpose of this session is not a deep technology into technology, but instead an assessment of the solutions and the gaps.

Managing the lifecycle of documents in Microsoft 365

Teams Premium, Pretty Secure.  
Let’s take a deep dive into how using Teams Premium features can create secure, but also good looking meetings! 

PRETTY.
Make sure your company's brand is represented before, during and after the meeting with Customization policies in place.

SECURE.
Lets utilize Meeting templates and Sensitivity Labels to protect your meeting and data to prevent sensitive information from being leaked.


Teams Premium, Pretty Secure.

You have created your Power App, but now what? How can you assure quality with every feature you add, every new release you deploy etc.? What if you work in a team of developers, how will you ensure the same quality throughout the project and the developers? The key is testing your application. I will show you all the possible ways you can test your app, from the test studio to code reviews. I will even share how you can add Power Automate Desktop to the mix.

How to test your Power Apps, a step-by-step guide

For all the business systems in your workplace you can measure and track its successes, but which system enables you to measure employees wellbeing and productivity? In this demo session, we dive into Viva Insights, understand your work habits, identify areas for improvement, and take actions to free up time from costly, non-productive meetings to get your work done. We will also cover how managers and leaders can increase operational efficiency to achieve productivity gains across your organisation.

Deep Dive Microsoft Viva Insights

User adoption is a key driver of success when implementing M365. In my session, we will explore effective strategies and best practices for driving user adoption. We'll dive into training initiatives, change management strategies, and the importance of engaging user communities for digitization and automation activities. Together, we'll unlock the full potential of M365, ensuring a smooth transition and empowering your organization to maximize the value of the platform. Get ready to inspire your teams and fuel digital transformation.

Unleashing the Power of M365 for Transformative Success

Microsoft Viva is a platform that empowers employees to thrive in the digital workplace. It integrates tools for engagement, well-being, learning, knowledge, and analytics within Microsoft Teams. 

But how secure and private is Microsoft Viva? 
How does Microsoft protect your data and comply with regulations? 

In this session, you will learn the answers to these questions and more. You will discover how Microsoft Viva safeguards your data and respects your privacy and how you can leverage its features with confidence

Microsoft Viva Security and Privacy: How to safeguard Your Employee Experience

Does your current SharePoint infrastructure feel no longer fit for purpose? Are you considering replacing it with a new solution?
Before making that decision, it's worth considering the possibility and advantages of leveraging what you have as much as possible. By doing so, you can save costs, avoid learning curves, and minimise downtime.

Join our session to see how, through real-world use-cases, we'll demonstrate innovative ways to utilise SQList to leverage SharePoint beyond its typical role in document management and collaboration.

Additionally, we will give a preview of our latest development designed to seamlessly integrate SharePoint Document Libraries with generative AI.

Sponsor Session - Maximize the potential of your current SharePoint infrastructure

Customizing your Create / Update forms is possible in different ways: You could use json or go the Power Apps route. But when should you use what? What is possible? How much work does it take? And how can you make sure it is usable and future proof?

Anouck and Marijn go head to head in this fierce battle to settle once and for all what is the best solution. Marijn will bring the SharePoint battle axe, Anouck will swing the Canvas apps sword.

Who will be victorious?

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Community Days | TEST TEST for Tom

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